PRIVACY POLICY

John Cook Commercial Law Limited

1. Introduction

John Cook Commercial Law Limited (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

2. Important Information

This website is not intended for minors under the age of 18 and we do not knowingly collect data relating to minors.

We may update this policy from time to time. Please check this page periodically

3. The Data We Collect

We may collect and process the following personal data:

- Contact details (name, address, email, phone)

- Communications and enquiries

- Service-related information (legal matters and transactions)

- Feedback and complaints

- Call recordings (where applicable)

- Information from third parties (e.g. partners, analytics providers)

4. How We Use Your Data

We use your data to:

- Provide legal services

- Respond to enquiries

- Manage client relationships

- Comply with legal obligations

- Improve our services

- Send service updates and (where permitted) marketing communications

Legal bases include:

- Contract

- Legal obligation

- Legitimate interests

- Consent (for marketing)

5. Sharing Your Data

We may share your data with:

- Regulatory authorities

- Service providers

- Professional advisers

- Woodstock Legal Services (see below)

We ensure appropriate safeguards are in place.

6. Transfers to Woodstock Legal Services

As a consultant law company, once we have obtained relevant information from you, your details may be transferred to Woodstock Legal Services for the purpose of carrying out legal work on your behalf. Woodstock Legal Services operates as a separate legal entity, and their Privacy Policy applies to the handling of your data within their firm. You can review their Privacy Policy at:

https://www.woodstocklegalservices.co.uk/

By using our services, you acknowledge and agree that your information may be shared with Woodstock Legal Services for the purpose of handling your legal matters. If your data is shared with any third parties, they are required to use it only for the intended purpose and not retain it longer than necessary.

7. International Transfers

Some service providers (e.g. Google) may process data outside the UK. We ensure appropriate safeguards are in place.

8. Your Rights

You have the right to:

- Access your data

- Correct inaccuracies

- Request deletion

- Restrict or object to processing

- Withdraw consent

- Lodge a complaint with the ICO

Contact: jc@johncookcommerciallaw.co.uk

9. Cookies

See our Cookie Policy for details.

10. Security

We use appropriate security measures but cannot guarantee absolute security.

11. Third-Party Links

We are not responsible for third-party websites.

12. Contact

John Cook Commercial Law Limited 

Queen Street Offices 

Queen Street 

Penrith 

England, CA11 7XF 

Email: jc@johncookcommerciallaw.co.uk 

Phone: 0191 691 1316